Northern Light EMMC Promoting Professionalism: Addressing Behaviors that Undermine a Culture of Safety and Respect

Friday, April 10, 2026, 7:00 AM - 1:30 PM, EMMC- Hood Auditorium, Cianchette Building (Brewer), Brewer, ME


AMA PRA Category 1 Credits™ (1.00 hours), General Attendance (1.00 hours), Non-Physician Attendance (1.00 hours)

This course equips healthcare professionals with the knowledge and skills needed to identify, address, and prevent unprofessional behaviors among medical team members. Through evidence-informed strategies, real-world examples, and interactive discussion, learners will explore how unprofessional conduct impacts patient safety, teamwork, communication, and the organization’s overall culture of respect. Participants will learn practical approaches for recognizing behaviors that undermine a safe clinical environment and for responding in ways that are constructive, respectful, and aligned with institutional expectations. By strengthening individual and team accountability, this activity supports the development of a more reliable culture of safety, trust, and professionalism—ultimately improving the care experience for patients and the working environment for all team members.

1. Describe the impact of disrespectful behaviors on culture, team performance, and outcomes of care.
2. Identify a range of behaviors that undermine a culture of safety and respect.

Cancellation Policy

Northern Light Eastern Maine Medical Center reserves the right to cancel or postpone this program if necessary; in the event of cancellation, course fees will be fully refunded. We are not responsible for other costs incurred such as non-refundable airline tickets or hotel penalties.

Accessibility Statement
 
Northern Light Eastern Maine Medical Center is committed to ensuring that its programs, services, goods and facilities are accessible to individuals with disabilities as specified under Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Amendments Act of 2008.  If you have needs that require special accommodations, including dietary concerns, please contact the CME Conference Coordinator.

Mitigation of Relevant Financial Relationships

The Northern Light Eastern Maine Medical Center adheres to the ACCME’s Standards for Integrity and Independence in Accredited Continuing Education. Any individuals in a position to control the content of a CE activity, including faculty, planners, reviewers or others are required to disclose all relevant financial relationships with ineligible entities (commercial interests). All relevant conflicts of interest have been mitigated prior to the commencement of the activity.